Contraband, 2023 | Avalanche Studios | Console
Senior UI / UX Designer

Contraband was a highly anticipated, cooperative heist-driven open-world game by Avalanche Studios, slated as an exclusive for Xbox Series X|S. Announced in 2021 as a “co-op smuggler’s paradise” set in a 1970s fictional world, it was unexpectedly shelved in 2025 following industry-wide development cuts and strategic shifts.

Bkom Studios was contracted by Avalanche to explore how matchmaking and loadout flow could be streamlined for a multiplayer mode. This presented an opportunity to design a player-facing system that balanced narrative immersion (“mercenaries picking up contracts”) with functional gameplay funneling—despite the project's uncertain fate.

My Role & Responsibilities

  • Represented Bkom Studios as Lead UX Designer, partnered with a programmer specializing in multiplayer tech.

  • Defined core UX flow for matchmaking and in-lobby loadout customization through user flow charts and interactive UE5 mockups.

  • Led pre-production research, prototyping entry point, and flow logic during a short engagement window.

  • Conducted user testing with the prototype and accompanying survey, analyzed the results, and integrated findings directly into design refinements.

  • Compiled design deliverables and user insights into a cohesive package, then presented recommendations and final mockups to Avalanche.

  • Delivered a functional UI mockup—both wireframe and stylized—for Avalanche before contract completion.

Process & Key UX Considerations

  • User Contextual Framing: Designed systems to feel thematic—players gathering as mercenary crews while waiting for matchmaking.

  • Parallel Streams: Enabled proactive loadout changes during matchmaking waits without breaking flow or aesthetic immersion.

  • Rapid Prototyping: Converted flow charts into a working mockup with UE5 in collaboration with programmer, enabling early visual validation.

  • Team Collaboration: Integrated real-time feedback loops with the programmer and client representatives to ensure fidelity and usability within tight deadlines.

Outcome & Impact

  • Delivered the UI mockup ahead of schedule, showcasing strong team coordination and agile delivery.

  • Helped Bkom Studios strengthen its relationship with Avalanche, positioning us as a reliable partner.

  • Though Contraband was later canceled, the project demonstrated how rapid prototyping, user testing, and clear UX strategy can de-risk early multiplayer design.

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